How We Handle Your Information
Last updated: 3 November 2026
This policy explains what personal information Hodges Bay Resort & Spa (“Hodges Bay”, “we”, “us”) collects through hodgesbay.com, how we use it and the choices you have. It applies to this website only. Information you give us during your stay, or through our reservations and restaurant booking partners, is also covered by those partners’ own policies.
Room reservations are made through our booking engine, which is provided by SynXis (Sabre Hospitality) and opens on its own website. Restaurant reservations are made through OpenTable, and spa appointments through Microsoft Bookings. Each of these services collects the information needed to complete your booking, including payment details where applicable, under its own privacy policy. We receive the booking details needed to prepare for your visit.
We do not sell your personal information.
Our chat assistant gives automated answers to common questions. Your messages are sent to a chat service operated on our behalf and may be reviewed by our team so that we can follow up. Please do not share payment card details, passport numbers or other sensitive information in the chat.
We share information only with service providers who help us run the website and our services, and only as needed for that purpose. They include our website host (Amazon Web Services), the chat service provider, FormSubmit (which delivers the Prickly Pear Island form to our team), and the booking providers named above. We may also disclose information where the law requires it or to protect the rights and safety of our guests, staff and resort.
Our pages load fonts from Google Fonts, the date picker from the jsDelivr network and, on the homepage, an embedded Google Map. These providers receive your IP address when your browser requests their content, and Google may set its own cookies through the map. Links to Facebook, Instagram, OpenTable, imenupro menus and other sites take you to services with their own privacy policies.
Our service providers may process information outside Antigua and Barbuda, including in the United States and the European Union. Where we transfer information, we take reasonable steps to ensure it is protected.
We keep personal information only for as long as we need it for the purposes described in this policy, or as long as the law requires. Chat history stored in your browser is cleared when you close the browser tab.
You may ask us for a copy of the personal information we hold about you, ask us to correct or delete it, or object to how we use it. Depending on where you live, you may have additional rights under the law that applies to you, including the Data Protection Act of Antigua and Barbuda, the EU and UK General Data Protection Regulation, or US state privacy laws. To make a request, contact us using the details below.
Our website is served over an encrypted (HTTPS) connection, and we limit access to personal information to the people who need it. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Our website is not directed at children under 16, and we do not knowingly collect personal information from them through it.
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Hodges Bay Resort & Spa
Sandy Lane, Hodges Bay
St. John’s, Antigua & Barbuda
Email: info@hodgesbay.com
Telephone: +1 (268) 484-8000